Each Council and staff member has a role in implementing the core strategies and moving Lacombe County towards its vision. As we achieve our core strategies, the following key success measures will act as the corporate report card to ensure we are on target to achieve our goals.

Employee Satisfaction: Measured by staff retention, job performance, improved internal communications and professional growth.

Stakeholder Satisfaction: Measured by a reduced level of and timely response to customer complaints, healthy relationships with neighboring municipalities, and improved external communications.

Council Satisfaction: Measured by effective communications from and to staff, policy development and implementation, and public consultation.

Financial Viability: Measured by diversity and strength of our tax assessment base, levels of our financial and physical reserves, condition of our infrastructure, and taxation and fee levels.

Process & Systems Improvement: Measured by the rate implementation of innovative ideas and investment in new technologies.