Close Alert Banner
Skip to Content
  • Careers
  • Document Library
  • Report a Problem
  • Contact Us
  • View our Facebook Page
  • View our Instagram Page
  • View our Twitter Page
  • View our YouTube Page
  • I Want To...

Township of Lacombe County Logo white text version Township of Lacombe County Logo color version

Contact Us icon
  • HouseLiving Here
    • About Lacombe County
    • Agriculture
    • Animal Control
    • Assessment
    • Building and Property Development
    • Bylaws and Policies
    • Careers
    • Cemeteries
    • Construction Notifications
    • Environment
    • Family and Community Support Services
    • Forms, Licences and Permits
    • Garbage and Utilities
    • Libraries
    • Maps
    • Paid Parking Program
    • Parks and Recreation
    • Payment Information
    • Property Taxes
    • Protective Services
    • Public Engagement
    • Public Works Shops
    • Report a Problem/Service Request
    • Roads and Bridges
    • Workshops and Information
  • View our Business and Development pageBusiness and Development
    • Agriculture
    • Bids, Tenders, Leases and Sales
    • Bridge Timber Sales
    • Building and Property Development
    • Business Development
    • Cannabis in Your Community
    • Careers
    • Community Profile
    • Compliance Reports
    • Current Planning Projects
    • Economic Development
    • Forms, Licences and Permits
    • Long Range Planning Program
    • Maps
    • Multi-Lot Development
    • Planning Documents
    • Planning Resources
    • Property Taxes
    • Reports, Studies and Plans
    • Subdivision
  • View our Our Government pageOur Government
    • Agendas and Minutes
    • Bids, Tenders, Leases and Sales
    • Boards, Committees and Commissions
    • Budget and Finance
    • Bylaws and Policies
    • Careers
    • Contact Us
    • Council
    • County Leadership
    • Department Information
    • Elections
    • Forms, Licences and Permits
    • FOIP Reqests
    • Grants and Funding
    • Intermunicipal Collaboration Frameworks
    • Report a Concern
    • Reports, Studies and Plans
    • Strategic Plan
  • View our News and Events pageNews and Events
    • Contact Us
    • County Communications
    • County News - Online Paper
    • News and Public Notices
    • Public Engagement
    • Social Media Guidelines
    • Subscriptions

OptionPay

HomeLiving HerePayment InformationOptionPay
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via Twitter Twitter
  • Open new window to share this page via LinkedIn LinkedIn
  • Email this page Email

Lacombe County is now accepting credit card payments using OptionPay - a third party software provider. For a fee, OptionPay provides residents with another convenient method of payment for water bills, taxes, development fees, dust control and more. OptionPay uses a tiered fee schedule to collect a load fee on each transaction. 

Click here for the full tiered fee schedule

By selecting the correct payment type from the drop-down menu (once you are in the OptionPay software), and following the step by step instructions below, the County can ensure proper processing of your online credit card payment.     

                  Pay County Bill Here                   

STEP 1:

  • Click on the OptionPay or Lacombe County Online Payment button located on our website. The URL is https://www.optionpay.ca/payment/lacombe-county/index.php  
    (Please note: This link will direct you from Lacombe County's website to a third-party website).

STEP 2:

  • Enter your card information
  • Enter the dollar value you wish to pay including decimal places
  • The OptionPay fee will automatically calculate

STEP 3:  

  • Select ‘type' of payment you will be making (from the drop-down menu)  - See Examples Below
  • After selecting ‘type' a new field will show up.
    (For example, if you chose taxes you are asked to enter your Roll Number or if you choose Utilities, you are asked to enter your account number(s)).

STEP 4:

  • Enter your email address so you receive a receipt. The County cannot re-issue a receipt, as this is through a third-party system. You can also print a receipt after you click ‘submit'.

STEP 5:

  • Authorization, read and if in agreeance check the box under Authorization. This is stating that you recognize that the credit card service fee goes to a third-party recipient, the County doesn't receive this portion of your payment.

STEP 6:

  • Click the ‘Submit' button. Your transaction is complete.

OptionPay Examples

Water and Wastewater (Utilities) Bill

Step 1: Select UTILITIES as your payment type from the drop-down menu.

Step 2: Enter your account number.  This can be found in three (3) places on your Utilities bill.

If you are paying more than one account, please enter the account numbers and the corresponding amounts in the comments box. The account number is located on the upper left side of the bill.

example of utility bill

Assessment and Tax Notice

Step 1: Select TAXES as your payment type from the drop-down menu.

Step 2: Enter your Roll Number. This can be found at the top of your tax notice

* If you are paying more than one roll number, please enter the roll numbers and the corresponding amounts in the comments box.

tax notice example

Accounts Receivable

You may also remit payment for a variety of other goods and services (Accounts Receivable Invoices)

Step 1: Select ACCOUNTS RECEIVABLE as your payment type from the drop-down menu.
Step 2: Enter what it is you are paying in the description field (This is found on the upper right side of the invoice. The Invoice number begins with IVC). 
Step 3: Enter additional invoice numbers

example of an invoice

Permits/Licenses

Step 1: Select PERMITS/ LICENSES as your payment type from the drop-down menu.
Step 2: Enter what it is you are paying in the description field. (ie. dog license, subdivision application, permit etc).
Step 3: If further details are required, please enter into the comments box.

Other Miscellaneous Payments

Step 1: Select OTHER MISC PAYMENTS as your payment type from the drop-down menu.
Step 2: Enter what it is you are paying in the description field. (ie. maps, dust control, etc).
Step 3: If further details are required, please enter into the comments box

Refunds/Cancellations

Please be advised that Lacombe County does not provide refunds or process cancellations for transactions made using OptionPay. Once you have consented to processing your credit card payment and remitted the associated load fee, the charge is irreversible.

    • Payment Information
    • OptionPay
    • Paid Parking Program
  • View Full Living Here Menu
    • About Lacombe County
      • Community Profile
      • Hamlets
      • History
      • New to County Living
      • Rural Addressing
      • Strategic Plan
    • Agriculture
    • Animal Control
    • Assessment
      • How Assessment Works
      • How to File an Assessment Complaint
      • Understanding Market Value
    • Building and Property Development
    • Bylaws and Policies
    • Careers
    • Cemeteries
    • Construction Notifications
    • Environment
      • County Reserve Land
        • Encroachments on Reserve Land
        • Environmental Reserve Land
        • Municipal Reserve Land
        • Off-Highway Vehicle Use
        • Reserves in New Subdivisions
        • Special Use of Reserves
      • Environmental Information and Programs
        • Alberta Wetland Policy
        • Ice Hut Registration
        • Soil Conservation
        • Tree Planting and Shelterbelts
        • Water and Wind Erosion
      • Policies, Plans and Reports
        • Environmental Plans
        • Environmental Policies
        • State of the Environment Report
      • Stormwater Management
      • Wildlife Cameras
    • Family and Community Support Services
    • Forms, Licences and Permits
      • Fire Permits
      • Fireworks Permits
      • Special Events
    • Garbage and Utilities
      • After Hours Utilities Information
      • Garbage Collection
      • Gas and Electrical Services
      • Recycling Options
      • Setting Up Utilities
      • Transfer Stations
      • Water and Wastewater
      • Water Wells and Septic Systems
    • Libraries
    • Maps
    • Paid Parking Program
    • Parks and Recreation
      • Community Halls
      • Geocaching
      • Paid Parking Program
      • Parks, Trails and Lakes
      • Regional Recreation Centres
    • Property Taxes
      • Paying your Property Taxes
      • Property Tax Calculator
      • Tax Installment Payment Plan (TIPP)
    • Protective Services
      • Community Peace Officers
        • Enforcement
        • Rural Crime Prevention
      • After Hours Emergency Contacts
      • Emergency Management
      • Fire Services
        • Fire Permits
        • Fireworks Permits
      • Police and RCMP
      • What to do in an Emergency
    • Public Engagement
    • Public Works Shops
    • Report a Problem/Service Request
    • Roads and Bridges
      • Construction Notifications
      • Construction, Bridge and Road Planning
      • Culvert Awareness
      • Dust Control
      • Road Maintenance
      • Road Use and Permits
        • Overweight and Over-Dimensional Vehicles
      • Roadside Cleanup
      • Snow Removal
    • Workshops and Information

Get In Touch

Never miss an update!

Subscribe to this page to get notified when this page has updated content.

Notify Me

Lacombe County footer logo

  • View our Facebook Page
  • View our Instagram Page
  • View our Twitter Page
  • View our YouTube Page

Mailing Address:

Lacombe County Office

RR 3

Lacombe AB T4L 2N3

Physical Location:

40403 Range Road 27-4

Contact Us

Monday - Friday
8:30 a.m.- 4:30 p.m.

Phone: 403-782-6601

Fax: 403-782-3820

Email Us

Translate this page

Accessibility

By GHD Digital

Copyright 2023 Lacombe County

  • Copyright
  • Terms and Conditions
  • Privacy Policy
  • Sitemap
  • Contact Us
  • Staff Portal
  • Feedback

I Want To......

Apply or Register for…

Apply or Register for a…

  • Animal License
  • Development Permit
  • Fire Permits
  • Job Posting
  • Tax Installment Payment Plan (TIPP)
  • Tender Posting
Pay for..

Pay for..

  • Parking at Sandy Point/Sunbreaker Cove
  • OptionPay
  • Property Taxes
  • Utilities
Find & View

Find & View

  • Agendas and Minutes
  • Bylaws and Policies
  • County News
  • Garbage
  • Reports, Studies and Plans
Submit a Concern or Request

Submit a Concern or Request

  • Report a Concern (General)
  • Submit a Request for Information
  • Submit a Request for Service
Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.